Services

Marketing Optimisation

Marketing today requires real-time information that is in-synced with lead management and lead nurturing processes in your business.

Sales Enhancement

Sales teams need adequate resources and information that are inline with business processes.  Our solutions help clients to raise productivity, efficiency and direct their focus on sealing deals.

Operations Refinement

Human resource, finance and inventory management does not have to be a tedious process. We have the expertise and resources that help streamline your CRM and ERP processes for your business.

Business Intelligence

We converge your data and processes into information ready for analysis.

Marketing Optimisation

Marketing today requires real-time information that is in-synced with lead management and lead nurturing processes in your business.

Learn more

Sales Enhancement

Sales teams need adequate resources and information that are inline with business processes.  Our solutions help clients to raise productivity, efficiency and direct their focus on sealing deals.

Learn more

Operations Refinement

Human resource, finance and inventory management does not have to be a tedious process. We have the expertise and resources that help streamline your CRM and ERP processes for your business.

Learn more

Business Intelligence

We converge your data and processes into information ready for analysis.

Learn more

Our Methodology

Think Business™

Our effort is focused on ONE outcome: to improve the way you do business with your customers. We believe that if your business accomplishes with accurate measurement along the way, achieving the financial KPIs is a natural consequence of your focused efforts. Therefore it is imperative that we get a good understanding of your business and the main drivers to increase performance.

Appreciating your method of setting financial goals and business objectives for your team is an intelligible way for us to align our effort. Typically it has to do with the management of your customer’s experience when you conduct your business activities with them and management of resources to meet their expectations within the limits of your resources.


Think Process™

Consistent performance comes from executing repeatable actions that are efficient by design. This is best achieved by following processes that are user friendly and easy to understand. From the business objectives we have established in the previous step, we will design or re-engineer the processes required to ensure the delivery of high quality customer experience. On top of that essential measurements are put in place to give users and management the visibility of what’s going on in the business.


Think Technology™

Technology is a critical enabler to push business performance to a higher level through automation. However strategic and tactical consideration of how technology is deployed to automate the processes is an important aspect of technology planning. This is because processes and technology have to work hand in hand with the people. One has to be wary of linking good technology with poor processes. The outcome of such a combination leads to exaggeration of process inadequacies and frustration for the users.

InterAktiv’s technology of choice is Salesforce.com, the world largest on-demand CRM solution with over 1 million worldwide subscribers. This world-class on-demand technology has proven over the years to be the best in its class with reliability, scalability and most important of all, affordablity. Using this technology we are able to develop and deploy the standard CRM applications for sales and marketing as well as other functional areas such as project management to manage resources and equipment for operations, human resource functions such as commission calculation, expense tracking and talent management.

It is a highly dependable technology eliminating complexity and delivering the much needed benefits to business owners and management.